Coping Statements -How to Create Them and Use them When Emotions Run High

Dan O’Connor, communication trainer and dealing with difficult people speaker, shows how to improve your effective professional communication skills. When communicating, we frequently say things we don’t mean because we are emotionally out of control. Improve your professional communication skills and interpersonal skills by learning how to properly create coping statements to help you keep your cool in emotionally charged situations. For more professional communication tips, visit www.powerdiversity.com.

Duration : 0:9:30

How to improve communication skills ?

Technorati Tags: communication trainer, dealing with difficult people, funny speaker, funny trainer, funny training, handle stress, how to handle emotions, keynote speaker, self-talk, workplace communication